Returns & Exchanges

At Tommy's Supplies, we want you to be completely satisfied with your beauty and professional supplies. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for the return to receive an authorization code.

2

Prepare Your Package

Ensure items are unused, in their original packaging, and securely packed to prevent damage during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned goods, we will process your refund or ship out your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing